Privacy and Security Policy

Privacy and Security Policy

All services provided on our store belong to and are operated by Vivavoxt™.

Our company may collect personal data for various purposes. Below is a description of how and in what ways this data is collected and how it is protected.

Personal information related to members (such as name, surname, company details, phone number, address, or email addresses) may be collected by our store via membership or by completing various forms and surveys.

Our company may periodically send information about campaigns, new products, and promotional offers to its customers and members. Members can make their choices about receiving such information when signing up and can later change these preferences through their account information section after logging in or by following the link in the notification email.

During the approval process through our store or email, personal information transmitted electronically by our members will not be disclosed to third parties, except for purposes outlined in the "User Agreement" established between us and our members.

To resolve issues or disputes quickly, our company may log the IP address of members and use it to identify problems related to services provided. IP addresses may also be used to collect demographic information for general purposes.

Beyond the purposes and scope defined by the Membership Agreement, our company may use requested information to conduct direct marketing or may use it for statistical evaluations, database creation, or market research without disclosing the identity of our members.

Our company commits to keeping all confidential information private and confidential, treating it as an obligation of secrecy, and taking necessary measures to prevent unauthorized access or public disclosure of any part of the confidential information.

CREDIT CARD SECURITY

Our company prioritizes the security of credit cardholders shopping on our sites. Credit card details are not stored in our system.

When entering the transaction process, two indicators ensure that you are on a secure site: the lock or key icon at the bottom of your browser. This confirms that you are on a secure webpage, and all information is encrypted for protection. This data is only used in line with your instructions during the sales process. Credit card information used during the shopping process is encrypted and transmitted to the relevant bank for verification, ensuring that no data is stored or viewed by us.

Orders placed online with a credit card may be subject to verification by our company to ensure the accuracy of billing/shipping information and prevent fraud. Therefore, for first-time orders, financial and address/phone information must be confirmed before processing.

You are the only person who can access and modify the information you provide during membership registration. This is protected by the 128-bit SSL security system, which is a globally recognized encryption standard.

We recommend that you pay attention to whether online shopping sites display clear addresses and phone numbers. If you are unsure, contact the company before making a purchase.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may link to other websites. We are not responsible for the privacy practices or content of those sites. The principles of this Privacy Policy apply only to our store and not to third-party websites.

EXCEPTIONS

In limited circumstances, our company may disclose personal information to third parties as outlined below:

1. To comply with legal obligations imposed by laws, decrees, or regulations;
2. To enforce the "Membership Agreement" and other agreements with our members;
3. To fulfill legal requests by authorized administrative or judicial authorities;
4. To protect users' rights or safety.

EMAIL SECURITY

Please do not include your credit card number or passwords in emails you send to our Customer Service. Emails may be visible to third parties, and our company cannot guarantee the security of information sent via email.

COOKIES

Our company may use cookies to collect information about users’ website usage. Cookies are small text files sent to your browser and stored on your computer to make your website experience easier. Cookies help store user preferences, making it easier to navigate the site.

Cookies also help gather statistical information and personalize content without collecting personal data from your computer. Users can adjust browser settings to block cookies or receive a warning when cookies are sent.

Our company may modify the provisions of this "Privacy Policy" at any time by posting them on the site or sending an email to users. Changes become effective upon posting.

For any questions or suggestions regarding our privacy policy, you can email us at contact@vivavoxt.com.

Company Name:
Email: contact@vivavoxt.com